Pharmacies

mSMART for Pharmacist-led Medication Therapy Management (MTM) Services


MTM SERVICE BENEFITS

Demand

MTM DEMAND GENERATION

mSMART helps MTM service providers to generate and estimate the demand. Our Artificial Intelligence and Data Analytics-based mHealth solution creates a case with patient’s self-reported data and thus, offers patient a rationale to receive MTM service. Its starts with pharmacists simply handing over mSMART card to their patients.  

Saving

COST EFFECTIVE SERVICE DELIVERY

mSMART reduces the MTM cost by cutting down service delivery time. mSMART is designed to discover patient’s adherence barrier, therapeutic issues, symptom management outcomes, knowledge gaps, and behavioral risks and they are available to the pharmacists. With mSMART reports in hand, medication and action-plan review process of the MTM service are shorter. 

Intervention

CARE PLAN DELIVERY AUTOMATION

mSMART provides access for the pharmacies to automate delivery of educational, informational and behavioral interventions that could not be delivered at the point of MTM service. mSMART offers innovative delivery of targeted care plans that are easy to navigate and motivating to engage. Just select and enable care plans and strategies on mSMART portal.  

CustomerRetention

CUSTOMER RETENTION

mSMART is a value-based service. Productive utilization of patient’s limited time and addressing their specific concerns is a value to the patient. mSMART encourages shared-decision making by balancing patient’s self-management ability and MTM service provider’s time for review and counseling. Better outcome and patient experience helps pharmacies to retain a strong and reliable customer base. 

RxManagment

MEDICATION MANAGEMENT

Based on the patient’s symptom management and adherence assurance data from mSMART, pharmacists can directly change ongoing medication therapy (e.g., titration, or additional drugs) without even conducting a detailed in-person review. mSMART integrated with e-prescription allows the prescription changes to flow directly to the patient’s app and ensures patient safety by reinforcing Pill Camera use.  

GoalTracking

CONTINOUS SERVICE IMPROVEMENT

mSMART analytics helps MTM service providers to identify outcome-effective educational material, care plans, and strategies by different patient cohorts and their needs. Create metrics to track and analyze effectiveness of each pharmacy's service. Use mSMART’s advanced cohort analytics to improve MTM content and streamline MTM service delivery.  

mSMART for MTM Services

Please contact us at msmart@i-a-i.com for the details on how we offer mSMART for MTM service.

Last Deployed: June 12, 2017 3:45 PM EST (v981)